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How we work

What is a community communication agency?

A community communication agency specializes in creating and managing online communities, particularly on platforms like Discord. We help brands establish a meaningful online presence, engage their audience, and build strong relationships with their customers through targeted communication strategies.

How can your agency help our brand on Discord?

Our agency assists you in setting up, managing, and animating your Discord server. This includes server customization, community engagement, moderation, and creation of exclusive content. Our goal is to build an active and engaged community that supports your brand.

What are the benefits of creating a community on Discord for our brand?

Creating a community on Discord offers several advantages: it allows for direct and personal engagement with your audience, enhances brand loyalty, provides instant customer support, and creates an exclusive space for your fans to discuss and share ideas. It can also provide valuable insights into your customers' preferences.

How long does it take to see results from a community strategy on Discord?

The time it takes to see tangible results can vary depending on several factors, including the initial engagement of your audience, content strategy, and frequency of interactions. Generally, it may take a few months to build an engaged and active community.

Can you provide examples of successful communities you've managed on Discord?

For reasons of client confidentiality, we cannot share specific details without permission. However, we have helped several brands across various sectors, from tech to leisure, to develop thriving communities that have increased their engagement and improved their customer service.

What are the steps to start working with your agency?

The process begins with an initial consultation to discuss your goals and needs. Next, we develop a customized strategy for your brand, followed by implementation and daily management of your community on Discord. Throughout, we ensure constant communication to adjust the strategy based on results.

How can you ensure the security and moderation of our community on Discord?

Security and moderation are our priorities. We use advanced moderation tools and proven practices to maintain a safe and welcoming environment. This includes establishing clear rules, using moderation bots to monitor the server, and having a team of experienced moderators available 24/7.